Sales Policy

This Sales Policy outlines the terms and conditions that apply to all purchases made from ZED. By placing an order, you agree to the following terms.

Orders & Acceptance

All orders are subject to availability and acceptance. Once an order is placed, you will receive a confirmation email. ZED reserves the right to cancel or refuse any order if necessary, including in cases of suspected fraud or incorrect pricing.

Pricing & Payments

All prices are listed as displayed on the website and are subject to change without notice.

Payments are processed securely through trusted third-party providers, including Stripe. By completing a purchase, you confirm that you are authorized to use the selected payment method.

ZED does not store full payment details.

Product Representation

We make every effort to display our products as accurately as possible. However, slight variations in color, texture, or appearance may occur due to lighting, photography, and screen settings.

These variations do not qualify as defects.

Shipping & Delivery

Orders are processed within the timeframe stated in our Shipping Policy. Delivery times are estimates and may vary due to external factors such as courier delays or customs procedures.

ZED is not responsible for delays once an order has been dispatched.

Returns & Refunds

Returns are subject to our Return Policy.

To be eligible for any return, refund, or damage claim, customers must provide a **valid unboxing video** clearly showing the condition of the package and product upon opening.

Failure to provide this video may result in the request being declined.

Order Responsibility

Once an order has been delivered to the provided address, ZED is not responsible for lost, stolen, or misplaced packages.

Customers are responsible for ensuring that all shipping details entered at checkout are accurate.

Use of Products

ZED products are intended for personal use only. We are not liable for any misuse, improper care, or unintended use of our products.

Modifications

ZED reserves the right to update or modify this Sales Policy at any time. Continued use of the website and purchase of products indicates acceptance of any changes.

Contact

For any questions regarding your order or this policy, please contact:

[zedsleeps@gmail.com]

Obligations of Both Parties

ZED’s Responsibilities

ZED is committed to:

* Providing products that meet the quality and description shown on the website

* Processing and shipping orders within the stated timeframe

* Delivering items in appropriate packaging to protect them during transit

* Assisting customers with valid concerns, including damaged or incorrect items (with required proof)

* Protecting customer data and ensuring secure payment processing

Customer Responsibilities

By placing an order, customers agree to:

* Provide accurate and complete shipping and contact information

* Ensure availability to receive the delivery or arrange safe receipt of the package

* Record a clear unboxing video when opening the package, required for any claims

* Use products as intended and follow care instructions where provided

* Review all policies (Shipping, Returns, Privacy, Terms) before making a purchase

Customers acknowledge that failure to meet these responsibilities may affect eligibility for refunds, returns, or claims.

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